Accessing Mail Over the Web

1. Open up your web browser and go to http://mail.yourdomainname.com where "yourdomainname" is your actual domain name.

2. Log in using your complete e-mail address as your "userID" and your password. (see figure 1).

figure 1.

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SMTP Authentication

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How can I force mail clients to provide a password to send mail?
Why am I getting "550 unknown local host, not a gateway" errors when sending mail?

Answer/Solution: To combat SPAM, our e-mail servers require authentication to send/receive mail. All remote mail client must enable the SMTP authentication function to send outgoing mail through IMail server.

Outlook and Outlook Express
To configure authenticated SMTP in Outlook Express:
1. From the Tools menu, select "Accounts..."
2. Highlight your Mail account (it may be called mail.domain.com).
3. Click the "Properties" button on the right side.
4. Choose the "Servers" tab.
5. Check the box next to "My server requires authentication."
6. Click the "Apply" button.
7. Click the "OK" button.

Netscape Messenger
To configure authenticated SMTP in Netscape Messenger:
1. From the Edit menu, select "Preferences..."
2. Click the plus (+) icon next to "Mail & Newsgroups."
3. Choose "Mail Servers."
4. In the "Outgoing mail server user name" field enter e-mail address: username@domainname.com
5. Click the OK button.

Eudora
To configure authenticated SMTP in Eudora:
1. From the Tools menu, Select "Options..."
2. Click on the the "Sending Mail" icon.
3. Check the box next to "Allow authentication."
4. Click the OK button.

Entourage
To configure authenticated SMTP in Entourage:
1. From the Tools menu, select "Accounts."
2. Double-click your Mail account (it may be called mail.domain.com).
3. Click on the "Click here for advanced sending options" button.
4. Check the box next to "SMTP server requires authentication."
5. Select the radio button next to "Use same settings as incoming mail server."
6. Click the OK button

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Configuring Microsoft Outlook Express

1. Open Outlook Express.

2. Click on the Tools menu.

3. Select Accounts from the drop-down menu.

4. Click on the Mail tab.

5. Click on the Add button, then click on Mail.

6. The Internet Connection Wizard will begin. Enter your name as you would like it to appear. Click Next.

7. Enter your E-mail Address. Click Next.

8. Enter your E-mail Server Names. Replace "mail.yourdomainname.com" with your actual e-mail server domain name. Click Next.

9. Enter your e-mail account information. This information
was assigned to you when you setup the e-mail address in your Control Panel.
Click Next to proceed.

10. Click Finish to end the wizard.

11. Return to the Internet Accounts window. Click on the Tools menu and Select Accounts from the drop-down menu. You will see the new account . Highlight it and click on Properties.

12. In the Internet Accounts dialog box. Double click on the account that you just created. Click on the Advanced tab.

13. Under the Server Port Numbers heading, check if Outgoing mail (SMTP) is 25 and under the Server Timeouts, change it from 1 minute to 2 minutes. Then click Apply.

14. Choose the "Servers" tab.

15. Check the box next to "My server requires authentication."

16. Click the "Apply" button. Click OK.

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Configuring Microsoft Outlook XP

1. Start Outlook XP.

2. Click on the Tools menu.

3. Select Options from the drop-down menu.

4. Click on the Mail Setup tab.

5. Click on the e-mail Accounts button, then choose Add New E-Mail Account.

6. Choose POP3. Click Next.

7. In the E-mail accounts page, enter your account information.

Under Server information make sure you have the following setups:

• POP3: mail.yourdomain.com
• SMTP: mail.yourdomain.com

Under Logon Information make sure you have the following setups:

• Username: username@yourdomain.com
• Password: your login password

8. Click on More Settings tab.

9. Select Outgoing Server.

10. Make sure My Outgoing Server Requires Authentication is checked on.

11. Click Next.

12. Click Finish.

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Configuring Microsoft Outlook 2000

1. Start Outlook.

2. Click on the Tools menu.

3. Select Accounts from the drop-down menu.

4. Click on the Mail tab.

5. Click on the Add button, then click on Mail.

6. The Internet Connection Wizard will begin. Enter your name as you would like it to appear. Click Next.

7. Enter your E-mail Address. (ex. admin@yourdomain.com) Click Next.

8. Select POP3 in the "My incoming mail server is a ______ server" list. Enter your E-mail Server Names. Replace "mail.yourdomainname.com" with your actual e-mail server domain name. Click Next.

9. Enter your e-mail account information. This information was assigned to you when you setup the e-mail address in your Control Panel.
Account Name: userid@yourdomainname.com
Password: Your password
Click Next to proceed.

10. Click Finish to end the wizard.

11. Return to the Internet Accounts window. Click on the Tools menu and select Accounts from the drop-down menu. You will see the new account. Highlight it and click on Properties.

12. In the Internet Accounts dialog box. Double click on the account that you just created. Click on the Advanced tab.

13. Under the Server Port Numbers heading, check if Outgoing mail (SMTP) is 25 and under the Server Timeouts, change it from 1 minute to 2 minutes. Then click Apply.

14. Choose the "Servers" tab.

15. Check the box next to "My server requires authentication."

16. Click the "Apply" button. Click OK.

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Configuring Netscape Mail

1. Open Netscape.

2. Click on the Edit menu.

3. Select Preferences from the drop-down menu.

4. Click on the (+) sign to the right of Mail & Newsgroups.

5. Select Identity.

6. Personalize the information on this page with your e-mail information.

7. Click on the Mail Servers.

8. Under Incoming Mail Servers, click Add.

9. Server Name: use either mail.yourdomainname.com or IP address.

10. Server Type: set to POP3 Server.

11. User Name: use the user ID assigned to you in your Control Panel when you created this e-mail account. Then Click OK.

12. Outgoing mail (SMTP) server: set as mail.yourdomainname.com or your IP address. In the "Outgoing mail server user name" field enter e-mail address: "username%domainname.com". Then Click OK.

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Configuring Eudora Pro 5

1. Start Eudora, and on the Tools menu, click Options.

2. Select Getting Started within the Tool Bar to the left.

3. Real name: Your name as you wish it to appear.

4. Return address: The e-mail address that you would like e-mail returned to.

5. Mail Server (Incoming): For this field use mail.yourdomainname.com or your IP address.

6. Login Name: This was assigned for you when you setup this e-mail address in your Control Panel.

7. SMTP Server (Outgoing): For this field use mail.yourdomainname.com or your IP address

8. Make sure that Allow authentication is checked.

9. Then click OK (Note the first time that you check your e-mail account, you will be prompted to enter your password).

10. Close the Eudora.

11. Double click on your My Computer icon on your desktop.

12. Click to the following directory at which Eudora 5.1 is usually installed: C:\Program Files\Qualcomm\Eudora\extrastuff

13. Located the file named esoteric.epi

14. Copy this file into the root level of the Eudora directory.

15. Close all windows. Start Eudora, and on the Tools menu, click Options.

16. Scroll to the bottom of the menu bar until you find the icon titled Port.

17. Check if the SMTP Port has (25) field. Remove any other numbers in the other fields and click OK.

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